FREQUENTLY ASKED QUESTIONS

What is 13th World?

13TH WORLD is New Englands premiere Haunted Fright Park in Palmer, Ma

Are you open if it's raining?

We are open if there is light rain. If weather causes a safety issue cancellations will be posted socials and our website.

Can I buy my tickets on line?

Yes - tickets can be purchased on-line

How long does it take?

Town of Moonlight is 35 to 40 minutes 
North Pole Nightmare is 15 minutes 
Hellfire House 15 minutes 
Alone 10 to 15 minutes 
Midway hours can be found in our websites calendar. Plan to stay for a few hours at 13th World Fright Park.

Is it really scary?

Yes - all attractions are scary.

What happens if I get too scared inside 13th world?

If at anytime your to scared you can tell staff and they can exit you out. We also upon entering will have a special glow band that you can ask for before entering that will keep monsters at least 2 feet from you.

What time do you open and close?

For hours of operation see our website calendar.

How Is the parking?

We have plenty of Parking. Our parking is Free. We recommend coming early to avoid parking further from the attraction. 

Is there security?

There is security and police on site.

Will actors grab me?

You can only be touched if you are 18 and older with the purchase of the Touch of Fear Ticket. 

What is Touch of Fear?

Touch of Fear is an add on for our 18 plus people. With this add on you're allowing our monsters to touch you. You will receive a special glow necklace that identifies you. At anytime if you want the touch factor to end you can simply take it off.

Can I take pictures in the haunt?

Yes you're allowed to take pictures. Don't forget to tag us! 

Can I bring my purse or bag in the haunt?

No bags allowed.

What forms of payment do you take?

We take cash, card, and Apple Pay.

Is there tickets at the door & do you take cards?

Yes there's tickets at the door as long as we haven't sold out. We take Cash & Card. Please note that at the door is $5 more than online.

I need to change the date of my ticket?

If you purchased tickets online and need to change the date and/or time slot, good news… you can do this yourself with just the click of a mouse/finger!  Just head to our ticketing page and scroll all the way down to the bottom of the page.  Look for the “Upgrade your existing order” link, click on it, and follow the provided instructions. OR, you can email us at 13thworldscare@gmail.com and we will get to it as soon as we are able.

What happens if it Rains?

During light rain the attraction will always open. If the severity of the rain becomes too severe we can close. We ask you to check our website or Facebook for updates. We will post by 4pm day of if we are closing. If we close know that your rain ticket now becomes good for any night were open the remainder of the season.  

Is there an age limit?

We recommend 12 and older but leave it to parents discretion.  

How large of a group can enter?

We recommend a maximum of 12 per group, however will allow bigger groups if requested.  

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